FAQ


Q

Can customize the product and logo?

A

Yes, If the quantity reaches the minimum customized quantity, we can carry out customized production, including product labels and product outer packaging.

Q

Can you provide installation support?

A

Yes, We have a professional after-sales technical support team, can provide global technology installation services. Will also give you installation technical instructions, and continuous technical training courses on product maintenance and repair.

Q

How to select the correct adapter model?

A

You can provide the information of the vehicle,We will check and recommend the suitable retarder model for you.

Q

How to ensure the quality of products and how to solve after-sales problems?

A

Before leaving the factory, each of our products will undergo a strict ex-factory quality test. We provide a one-year or 12000km warranty. If there is a problem in the installation and use process, you can timely feed back to us. We will respond quickly and provide corresponding solutions.
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